Welcome to IntroConnect
IntroConect is a small business providing Support Coordination, Pre-Planning, Mentoring and other capacity building activities to people with disabilities and their Carers.
We are happy to use a range of options to facilitate the best possible way of interacting with you. Meetings can be held by phone, Skype/Facetime, in person at your home or in person at a suitable location in the community.
We have chosen to cap our capacity so that we can provide personalised service to our clients. When at full capacity we maintain a waiting list. We predominately provide services to people in the Northern Sydney region. If you are outside this area we can still work with you using flexible meeting methods.
We work with people from a range of Cultural and Linguistic backgrounds, utilising interpreters and making adjustments to our methodology based on information or preferences you share with us.
In order to provide the best service we can we encourage feedback about our interactions and are open to complaints should you be unhappy with our service.
We encourage and support your choice to use an advocate when dealing with us or for any other issue. We can support you in accessing such a service.